Sesam Street 323b, 4010, Norway

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What is ?
Fxtradershop is a marketplace for Forex related digital products. If you have a Forex related digital product that you purchased, but you don’t need it anymore, you can sell it here. Also, if you are looking for cheap Forex products, you can browse the site, find and buy your favorites for a low price. Please keep in mind that you are responsible for the products you sell, and the website admin won’t tolerate any copyright infringements
How can I pay for the products?
You can pay with PayPal, Bitcoin, Skrill, Payza, WebMoney, PerfectMoney, and Others.  It is safe and secure. If you need help, just contact us.
I ordered a product. When and how will I get it?
You can download all your current and past orders from ‘My Account’/’View Order’ menu with clicking on the order number!  your download link will be activated and sent to your mail once your payment is confirmed by us. You can download your orders from your account. Please make sure that you typed in your correct and working email address to the delivery field during the checkout. Please keep in mind that all products are digital products on this website.
I haven’t received my order, what can I do?
you can download all your current and past orders from ‘My Account’/’View Order’ menu with clicking on the order number! If you totally can’t find your download link(s), please kindly contact the admin via the contact form and he will check your order. Please don’t send us multiple emails, we answer all emails in 24hrs..
I received my download link but it’s not working.
Please try again with Opera browser and Firefox. If you still can’t download, let us know and we will help.
Will you help me in using the software?
You will get the software with it’s user manual. It should contain all necessary information on how to install and use it. As we are not the developers of these products, we can’t offer additional support service on how to use the software. The user manual must contain all necessary information
I’m the creator of one of the systems and I want you to delete it from your website. What can I do?
fxtradershop  don't tolerate any copyright infringements, so do  feel free to contact us via our contact form. We will remove the product in 24hrs after notification received and we will also blacklist it so it can’t be offered in the future.

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